New Headquarters Expansion
We are pleased to announce that California Ebike, LLC has relocated its headquarters to San Jose, California and Jeannette Arnold is now the new General Manager. We have felt for some time that expanding into the Silicon Valley area would give us a broader market base and would allow us to grow into a more robust supplier of Ebike products and customer support.
We will continue operations in Benicia, California by using it as our Tech Support and Development Center with Kent Barnes, Manager of Tech Operations.
Doug Snyder, who has managed California Ebike since it was formed in 2009, will retire from day-to-day operations and happily sit on the sidelines and offer support as needed.
Tom Jaszewski will continue providing Customer Support from Winona, Minnesota and also support Jeannette and Kent.
Benicia Tech Center
Our Benicia operation will focus on installations, diagnostics& repair, research, and Ebike product development associated with the Bafang Ultra mid drive system.
The back story . . .
For a bit of comic releif, this is what 12 years in the Ebike business does to you!
Doug Snyder then and now
As some of you know, I announced in January 2020 that I would return to retirement and spend more time with my wife while I could. The challenge was to find others with the same dedication to customer service that I have always strived for to succeed me.
The pandemic slowed down the transition but I am happy to say that we not only have a new successor to take over my duties, but we also have a new home in San Jose California.
I know, the new headquarters may look a bit funky but San Jose is a city of murals and since our building is very close to the arena where the San Jose Sharks play hockey, I guess the mural of a shark was considered appropriate. The new location is 4k square feet and will not only warehouse our inventory of ebike products but it will also have a showroom for Ebikes and a suitable and safe area outside for customers to test ride.
Jeannette Arnold, General Manager
Jeannette Arnold expressed a fervent desire to own and manage California Ebike in early 2020. She had purchased Eco City Cycles in 2015 and built it into the biggest pedicab business in San Jose and wanted to diversify into the Ebike market. Once the pandemic hit full force here pedicab business was held in abeyance and she came to work with California Ebike assisting me with managing the day-to-day operations. Many of you probably already know her and know how fast she learned the ropes of customer care. As operations get underway with the new headquarters operation she will be working with Kent Barnes on developing a line of ebikes built around the Bafang Ultra G510 system.
The Future of California Ebikes couldn’t look brighter.
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About California Ebike
California Ebike (CE) is a service center for Bafang mid-drive products. We provide free tech support and a complete inventory of Bafang parts and components, as well as specialized components and tools built by California Ebike under its own trade name. Our desire is that CE remains true to its core mission of being a customer-driven company.