If your display is showing an error code, here are some suggestions on how to troubleshoot the issue. If you are still having problems, please contact us for assistance
| Error code |
Description |
Troubleshooting Method |
| 03 |
Brake Enabled |
Check if your brake lever is engaged and that any brake sensors are installed correctly |
| 04 |
Throttle has not returned home |
Check if your throttle is stuck |
| 05 |
Throttle fault |
Check if your throttle is damaged or malfunctioning |
| 06 |
Low Voltage Protection |
Check that your battery is fully charged |
| 07 |
Over voltage Protection |
Check your battery voltage. Make sure you are using a 48v or 52v battery. |
| 08 |
Motor hall signal cable fault |
Check your motor for damage. The hall sensor may be malfunctioning |
| 09 |
Motor phase cable fault |
Check your motor for damage. |
| 10 |
Motor overheating |
Stop riding your bike until this error code disappears. |
| 11 |
Controller temperature sensor failure |
Check your controller for damage |
| 12 |
Current sensor failure |
Check your controller for damage |
| 13 |
Battery temperature fault |
Check your battery for overheating |
| 21 |
Speed sensor fault |
Check that your speed sensor and spoke magnet are both properly installed and there is only 3-5mm clearance between the two |
| 22 |
BMS communication fault |
Replace your battery |
| 30 |
Communication fault |
Check all connections between your display and motor. Inspect cables for damage |