We're here to help. 

We offer a wide range of services for both existing and future customers. You can use the form below to contact us.

Pre-Build Consultation / Troubleshooting Existing Installations

Need advice on what products to buy for that perfect build?  Having a problem with the installation?  If our help documents aren't enough, please use the form below to schedule a consultation by phone.

Customer support is free if you bought your motor from us.  If you purchased your motor from another retailer, phone support is $45 per half hour.  If we can't resolve the issue over the phone, we will credit 50% of phone support fees (up to $50) towards mail-in repairs.

Mail-in Repair

You are welcome to ship your motor to us to be repaired.  Send us a message for further info.

Rates for repairs

• If you have purchased your motor from us: $75 per hour (must include order number and serial number).
• If you purchased your motor elsewhere: $90 per hour plus return shipping costs